By using our services or website, you agree to the following terms and conditions. Please read them carefully.
Welcome to Loadx. These Terms & Conditions govern your use of our household moving services, website, and booking platform. By using our services, you agree to comply with these terms.
Loadx provides household moving, furniture transport, appliance delivery, and packing services through a digital booking system. Service availability may vary by location.
All bookings must be made through our official platform. Customers must provide accurate pickup, drop-off, and item details. Loadx reserves the right to cancel incorrect or incomplete bookings.
All prices are based on distance, vehicle type, and service requirements. Customers can pay online or in cash after service completion, as agreed during booking.
Customers must ensure items are properly packed (unless packing service is selected) and provide safe access for loading and unloading.
Loadx ensures careful handling of all items. However, we are not responsible for damage caused by improper packing, hidden defects, or customer negligence.
Bookings can be modified or cancelled within the allowed time before service. Late cancellations may incur charges.
Loadx operates 7 days a week, but services are subject to availability of vehicles and staff in your area.
Users must not misuse the platform for fraudulent, illegal, or misleading bookings. Any misuse may result in account suspension.
Loadx reserves the right to update or modify these Terms & Conditions at any time without prior notice.
For any questions or support, please contact our customer service team through the Loadx platform.